STAFF HANDBOOK

SMC 2027 is upon us! We are eager for what God is going to do as we help students see that they are made for more.

We wouldn’t be able to pull off SMC without you all! Thank you for all of the ways that you are serving and will continue to in the weeks ahead to make it happen.

Wondering who to direct questions to? View staff roles by clicking the button!

Staff Roles

2027 SCHEDULE

2027 SCHEDULE

  • TIME TBD | Staff Arrival

    TIME TBD | Staff Setup

    TIME TBD | Check-in + Dinner OYO

  • 9:00am – 12:00pm | Staff Setup

    12:00pm – 1:00pm | Lunch Provided Onsite

    1:00pm – 6:00pm | Staff Setup 

    6:00pm – 7:30pm | Check-in + Dinner OYO

    7:45pm – 8:45pm | All Staff Meeting (Location TBD)

  • 8:00am – 10:00am | Optional Breakout Work Time

    10:00am – 12:00pm | Staff Setup

    12:00pm – 1:00pm | Lunch OYO 

    1:00pm – 3:15pm | Staff Final Setup

    2:30pm – 3:15pm | Volunteer Meeting

    3:15pm – 4:00pm | All Staff + Volunteers Prepare for Check-in

    4:30pm – 6:30pm | Check-in

    *Get dinner before Main Session One

    7:00pm – 8:30pm | Main Session One (Sean Vollendorf)

    8:45pm – 9:30pm | Campus Time

    9:30pm | Night Life

  • TIME TBD | Summer Leadership Meetings

    9:00am – 9:25am | Encounter

    9:25am – 9:55am | Daily Bible Reading 

    10:00am – 11:30am | Main Session Two (Chad Glover)

    11:30am – 1:30pm | Lunch

    1:45pm – 2:30pm | Breakout 1

    2:45pm – 3:30pm | Breakout 2

    3:30pm – 7:30pm | Basketball Tournament + Free Time + Dinner

    7:45pm – 9:15pm | Main Session Three (Jonathan Morgan)

    9:30pm – 10:00pm | Campus Time

    10:00pm | Night Life

  • 9:00am – 9:25am | Encounter

    9:25am – 9:55am | Daily Bible Reading 

    10:00am – 11:30am | Main Session Four (Chad Glover)

    11:30am – 2:30pm | Lunch + Free Time

    2:45pm – 3:45pm | Breakout 3

    4:00pm – 4:45pm | Breakout 4

    4:45pm – 5:45pm | Dinner Provided

    6:00pm – 8:00pm | Main Session Five (Bryan Smith)

    8:15pm – 9:00pm | Campus Time

    9:00pm | Night Life

  • 9:00am – 10:00am | World Impact

    10:00am – 10:30am | Daily Bible Reading

    10:30am – 12:15pm | Main Session Six (Bryan Smith) 

    12:15pm | SMC 2027 is a wrap!

    12:45pm | Staff Provided Lunch + Teardown

HOST MENTALITY

As StuMo staff, you are an owner of SMC! With every student who attends, we want them to feel welcomed, cared for, and attended to. We have so many opportunities to embrace our five values throughout SMC!

Tips to own the conference:

  • If you see a need, fill it! This applies during setup/teardown as well as throughout SMC.

  • Engage students and volunteers who look lost and help them if you can.

ONSITE INFORMATION

Staff Arrival + Check-in

For those arriving on December 31, we will meet in Exhibit Hall B (The Hub) at TIME TBD for a brief meeting and to begin setup. You will be able to check in over the dinner hour. On January 1, we will meet in Exhibit Hall B at TIME TBD and continue our setup process. Lunch will be provided in Taneycomo A (carpeted area of The Hub). If you haven’t checked in yet, you will be able to during the dinner hour on this day.

Staff Parking

Parking will be covered by SMC! For those staying in the Convention Center Hotel, you will need to register your license plate within two hours of your arrival. You can do this at the front desk! If you are staying in the Promenade Hotel, you will be given access to the parking garage via a key card. Important note: Please ensure to pull up to the front entrance of the hotel you’re staying at before parking and checking in. The front desk will get you the information that you need!

All Staff Meeting

We will meet on January 1 at TIME TBD in TBD LOCATION for our all staff meeting. We will cover everything you need to know to feel prepared for SMC!

Dress Code for Check-in

There will be a shirt provided for you to wear during check-in! More info to come.

EMERGENCY MANAGEMENT

Emergencies and crises on-site are extremely rare, but here’s what to know to be prepared. 

 Emergencies May Include:

  • Medical emergencies

  • Theft or vandalism 

  • Exhibit crisis (fire, bomb threats, active shooter, etc.) 

  • Local issues with property management or neighboring retailers

Emergency Procedures:

  • Step 1: In the case of an emergency, please call the security on-site. Contact information will be provided for you on January 1. 

  • Step 2: Call/text Lyndsey to communicate the situation.

  • Remain calm, use common sense, and follow all instructions from emergency response teams. 

  • Get the facts! Be prepared to provide detailed information for StuMo to draft a statement if needed.

Professional Demeanor:

  • Regardless of circumstances, in every crisis or emergency situation it’s important that all SMC volunteers and staff demonstrate a sense of compassion and a commitment to safety.

  • Additionally, volunteers and staff should demonstrate empathy for the situation and communicate that action is being taken to contain or resolve the issue.

ADDITIONAL QUESTIONS?

If you are wondering about anything else, please refer to the Staff Roles sheet above for who to direct your questions to! If you still aren’t able to find what you are looking for, feel free to reach out to Lyndsey.